Green cleaning and environmental practices are part of the everyday operating procedures at Regency. Each cleaning program at our client facilities follows the best practice guidelines outlined in the LEED EBOM [Leadership in Environmental and Energy Design, Existing Buildings Operations and Maintenance] program. Regency is experienced in daytime cleaning programs which reduce electricity consumption and light pollution.
Our green cleaning programs cover a wide range of operational procedures including:
Our commitment to green operations is in partnership with our industry-leading chemical and equipment suppliers. We invite our clients to partner with us on their overall cleaning objectives
Regency prides itself and has a record of being innovative in its service approach and delivery. Cleaning services must respond to the “ever-evolving” needs of its clients to be truly an effective service company. Our management and supervisors complete regular inspections and keep their “finger on the pulse” of how your business needs are evolving.
Key indicators that Regency managers are looking for include:
Any of these items and more would likely trigger an adjustment in your services to match your needs.
Additionally, cleaning equipment and chemical technology are ever-evolving. Regency managers stay up to date on all the latest developments in our industry so that we can comply with one of our core values: continuous improvement.
The importance of quality control cannot be overstated and is a core value of Regency managers, supervisors and staff. Cleaning in the commercial environment should be “self-managing” for the client. To that end, all accounts receive at a minimum a monthly inspection and report to the client.
Cleaning inspections and corrective action occur regularly and are conducted by all levels of management and supervision. Reports are completed and on-the-spot correction and training occur as needed. Periodic work [cleaning that does not occur daily] is scheduled based on seasonal requirements and completed in a timely fashion.
An important part of quality control is checking in with our clients on a regular basis to get their feedback on our services. Regency’s excellent client retention record is a testament to the quality control processes and continuous improvement focus that is shared by the entire Regency team.