Services
Environmental Cleaning Practices
Our green cleaning programs cover a wide range of operational procedures including:
- green chemical purchasing
- wastewater disposal
- recycling programs
- vacuuming with high-efficiency vacuums
- cleaning for health
- entryway cleaning
- use of microfiber cleaning cloths
Innovation
Key indicators that Regency managers are looking for include:
- increasing hours of operations
- increasing density of building users
- new areas that open to be cleaned
- the changing of floor surfaces or building fixtures
- construction activity in your area, which increases soiling
- any outbreak of SARS/Norwalk virus/flu/COVID-19 epidemic
Quality control
The importance of quality control cannot be overstated and is a core value of Regency managers, supervisors and staff. Cleaning in the commercial environment should be “self managing” for the client. To that end, all accounts receive at a minimum a monthly inspection and report to the client.
Cleaning inspections and corrective action occur regularly and are conducted by all levels of management and supervision. Reports are completed and on the spot correction and training occur as needed. Periodic work [cleaning that does not occur daily] is scheduled based on seasonal requirements and completed in a timely fashion.
An important part of quality control is checking in with our clients on a regular basis to get their feedback on our services. Regency’s excellent client retention record is a testament to the quality control processes and continuous improvement focus that is shared by the entire Regency team.
